Go Back   Forum Runner Support > Search Forums
Showing results 1 to 25 of 500
Search took 0.02 seconds.
Search: Posts Made By: ClemsonJeeper
Forum: Forum Runner Chat 11-02-2012, 01:37 PM
Replies: 3
Views: 3,844
Posted By ClemsonJeeper
Hit the "reload" button on the main home screen...

Hit the "reload" button on the main home screen of forum runner. It will reload and recache the icons.
Forum: Android OS 10-11-2012, 08:37 AM
Replies: 5
Views: 4,767
Posted By ClemsonJeeper
It sounds like you have your session timeout to...

It sounds like you have your session timeout to be relatively small. When you re-open the app it does not re-log you on (it assumes your cookies are still good from the previous session).
Forum: iPhone/iPod Touch 10-11-2012, 08:36 AM
Replies: 149
Views: 75,368
Posted By ClemsonJeeper
We're going to be performing maintenance on the...

We're going to be performing maintenance on the push server very soon, so things will be sporatic.

We're getting inundated by push notifications and our server is having difficulty keeping up - we...
Forum: Android OS 10-08-2012, 12:44 PM
Replies: 8
Views: 6,462
Posted By ClemsonJeeper
Are you all using phpBB with Cookies enabled?

Are you all using phpBB with Cookies enabled?
Forum: Android OS 10-08-2012, 12:44 PM
Replies: 5
Views: 4,767
Posted By ClemsonJeeper
Is your phpBB cookie setting correct? It needs...

Is your phpBB cookie setting correct? It needs to be the same domain as your registered forum URL in forum runner forum manager.

Alternatively, try going to Settings->Clear Stored Logins
Forum: iPhone/iPod Touch 10-08-2012, 12:30 PM
Replies: 31
Views: 13,531
Posted By ClemsonJeeper
This will be fixed in the next update which we...

This will be fixed in the next update which we will be pushing out this week.
Forum: iPhone/iPod Touch 10-08-2012, 12:30 PM
Replies: 16
Views: 8,536
Posted By ClemsonJeeper
We have the support done, we are fully testing it...

We have the support done, we are fully testing it before we deploy it, though.

I would expect the update to be pushed out to Apple by the end of the week.
Forum: Forum Runner Chat 10-03-2012, 08:33 AM
Replies: 1
Views: 2,461
Posted By ClemsonJeeper
When you enabled Forum Runner originally did you...

When you enabled Forum Runner originally did you do it through members.vb.com or directly through Forum Runner?

Which forum is yours?

Make sure your product is enabled.
Forum: iPhone/iPod Touch 10-03-2012, 08:30 AM
Replies: 16
Views: 8,536
Posted By ClemsonJeeper
Ah, I see it. Yes this will all be fixed when we...

Ah, I see it. Yes this will all be fixed when we get the iPhone 5 version released.

We're going to release iOS 6 fixes first, then tackle iPhone 5.
Forum: Forum Runner Chat 09-25-2012, 09:16 PM
Replies: 1
Views: 2,024
Posted By ClemsonJeeper
Let me know what forum is yours and I'll remove...

Let me know what forum is yours and I'll remove the entry.
Forum: Bug Reports 09-25-2012, 09:15 PM
Replies: 4
Views: 3,008
Posted By ClemsonJeeper
Can you provide a login (send via PM) of an...

Can you provide a login (send via PM) of an account that has this issue?

I can then further debug the issue and see why the crash is happening. I'm guessing a null pointer issue, but need a...
Forum: iPhone/iPod Touch 09-23-2012, 09:56 PM
Replies: 16
Views: 8,536
Posted By ClemsonJeeper
What buttons are cut off? iOS 6 should just...

What buttons are cut off? iOS 6 should just "letterbox" apps that don't support iPhone 5 dimensions.
Forum: iPhone/iPod Touch 09-23-2012, 09:56 PM
Replies: 31
Views: 13,531
Posted By ClemsonJeeper
Yes, it is an issue with iOS 6 and Forum Runner -...

Yes, it is an issue with iOS 6 and Forum Runner - something has changed deep in the OS that affects the widget we made.

We have a fix for it and will be pushing it out ASAP.
Forum: Bug Reports 09-23-2012, 09:55 PM
Replies: 38
iPhone/iPod Touch App Send Button Greyed out in iOS 6 Beta
Views: 17,169
Posted By ClemsonJeeper
Yes, I see the issue as well. Looks like...

Yes, I see the issue as well. Looks like something changed deep within iOS 6. We have a fix for this already and will be pushing updates out for it in the next few days.

iPhone 5 dimension...
Forum: Feature Requests 09-23-2012, 09:54 PM
Replies: 1
Views: 39,214
Posted By ClemsonJeeper
We do support this already. Do you use SEO...

We do support this already.

Do you use SEO on your forum?
Forum: Bug Reports 09-21-2012, 10:59 AM
Replies: 10
Views: 4,711
Posted By ClemsonJeeper
I'm confused by what you mean "I tried the phpbb...

I'm confused by what you mean "I tried the phpbb link and it does not seem to download the correct zip file"?

You need to log into the Forum Manager (above right corner), go to your forum listing,...
Forum: iPhone/iPod Touch 09-21-2012, 10:57 AM
Replies: 149
Views: 75,368
Posted By ClemsonJeeper
The push server ONLY tracks threads that you read...

The push server ONLY tracks threads that you read through the app. If you read from the browser, it will still think the thread has been unread by the app. We don't hook into the "regular" reading...
Forum: Bug Reports 09-21-2012, 10:56 AM
Replies: 4
Views: 3,008
Posted By ClemsonJeeper
Which forum is this? Is it reproducible without...

Which forum is this? Is it reproducible without an admin account? And which thread is it?
Forum: Bug Reports 09-18-2012, 08:47 PM
Replies: 10
Views: 4,711
Posted By ClemsonJeeper
Remove the forumrunner directory, log back into...

Remove the forumrunner directory, log back into the Forum Manager (at the top) and re-download the add-on and install it using the instructions provided.
Forum: Feature Requests 09-18-2012, 08:47 PM
Replies: 14
Views: 129,614
Posted By ClemsonJeeper
What exactly is it that you need addressed? ...

What exactly is it that you need addressed?

Can you explain in the ideal situation how your advertising would work?
Forum: Feature Requests 09-18-2012, 08:44 PM
Replies: 1
Views: 39,109
Posted By ClemsonJeeper
The owner of the forum needs to install the...

The owner of the forum needs to install the add-on and list it in our Forum Manager.
Forum: iPhone/iPod Touch 09-18-2012, 08:44 PM
Replies: 10
Views: 6,655
Posted By ClemsonJeeper
We will release the add-on when the new app is...

We will release the add-on when the new app is pushed out and approved.

We are updating support in the app for vBulletin 5 at the time and hope to have this done within the next week or two.
...
Forum: Bug Reports 09-18-2012, 08:42 PM
Replies: 4
Views: 2,513
Posted By ClemsonJeeper
Sorry, I have been out of town the last week, and...

Sorry, I have been out of town the last week, and am now catching up on support issues.

Can you please create a fully registered user I can test with to see if I can replicate this?
Forum: Forum Runner Chat 09-18-2012, 08:41 PM
Replies: 1
Views: 2,131
Posted By ClemsonJeeper
Likely an issue with the remote forum you are...

Likely an issue with the remote forum you are trying to post to.

Did you post to this forum using the app? If so, then that makes it sound like that's the case.
Forum: iPhone/iPod Touch 09-18-2012, 08:40 PM
Replies: 2
Views: 2,327
Posted By ClemsonJeeper
Correct, #2 exists if the forum owner allows it. ...

Correct, #2 exists if the forum owner allows it. #3 also exists if #2 is enabled.

As for #1, thanks for the suggestion.
Showing results 1 to 25 of 500

 
Forum Jump


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2018, vBulletin Solutions Inc.
vBulletin Skin developed by: vBStyles.com